Specialist insurance broking management software

Designed by insurance brokers, built by software engineers

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Insurance Broker Management Software Client Dashboard

Specialist insurance broking management software

Designed by insurance brokers, built by software engineers

Insurance Broker Management Software Client Dashboard

Complete insurance policy administration software solution

Capture detailed client information

Customer relationship management (CRM). Administer commercial and personal clients with multiple addresses and contact details. Track communication and drive marketing.

Track quotes and administer policies

Manage and track the status of multiple quotes and policies. Record detailed risk information. Automate quote requests from underwriters.

Manage claims, finance and FCA regulations

Record, administer and report on insurance claims. Produce custom financial reports. Enforce FCA compliant documentation.

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Everything you need from an online insurance system

Software which integrates into your business

Single client view

Clear visibility of client data with quick access to further detail. Ability to view multiple clients at a time.

Integrated mapping

Visualise your client's location and plot geographic data such as flood and subsidence.

Enhanced customer service

Easy access to client information supports efficient customer service.

PolicyFlow's insurance broking management software client dashboard

Full back office solution

Document processing and storage. Integrated workflow tasks, events and notes.

Full audit trail

A chronolgical order of system and user-generated activity.

Sage, Xero and QuickBooks

Post financial transactions to web-based accountancy software such as QuickBooks, Sage and Xero.

PolicyFlow's insurance broking management software client address summary

Notifications and alerts

Send SMS alerts to clients about natural disasters or significant events.

Drive marketing

Seek out opportunity from your existing clients' data and track response to marketing campaigns.

Identify opportunity

Manage open opportunities and track sales performance.

Simple but effective approach to documentation

Create documents in the web browser

FCA compliant

Controls designed to implement ever evolving FCA rules. Documents are generated from a highly configurable template allowing for bespoke format/content. You can decide if all or specific sections of the document can be edited making it possible to ensure documents are compliant.

Output to PDF, Word or Email

Documents can be generated for several output types. PDF allows documents to be shared in a fixed format across different operating systems. Microsoft Word caters for bespoke requirements. Email can be used to facilitate the delivery of documents or communicate short messages.

Configurable templates and styling

Create and manage document templates to standardise output and enforce FCA compliance. Branding is controlled centrally and applied when the document is generated. Document templates use placeholders to include client, risk, quote and policy information. It's possible to prevent users from editing specific sections of the document.

Track document edits and manage versions

Store revisions made to draft documents and lock those marked as sent. Use system validation to ensure documentation has been sent within the correct time frame.

PolicyFlow's insurance broking management software document management edit screen

Dynamic risk questionnaires

Highly configurable risk questionnaires designed to capture detailed information about your client's assets

Configurable risk capture

Risk questionnaires are 100% configurable! You design, manage and publish questionnaires. Logic can be applied to determine when questions appear.

Integrate with underwriters

Stop re-keying information. PolicyFlow can send and receive complex risk information making it possible to automate quote and renewal requests from underwriters.

Output to Email, PDF or Excel

Generate a copy of your client's risk information to share with underwriters or include in client correspondence.

PolicyFlow's insurance broking management software risk capture screen

You are a click away from a comprehensive overview of your business

Effortlessly export clearly defined data blocks and run pre-configured reports

PolicyFlow's insurance broking management software risk capture screen

Data extracts

Export to Microsoft Excel, Access or PDF. PolicyFlow can also connect with Microsoft SQL Management Studio, MYSQL Workbench or similar applications.

Dashboards & MI Reports

Use Management Information (MI) to improve service levels and business performance. PolicyFlow will work with you to produce bespoke dashboards with metrics important to your business.

Ad hoc reporting

Put your data to work. PolicyFlow makes ad hoc reporting easy by clearly defining how different data sets are joined.

Integrate with solutions that power your business

Streamline your business processes by sharing and requesting information with other applications

Cloud storage

Place and retrieve documents from cloud services such as DropBox, Google Drive or Microsoft's OneDrive.

SMS, Email and Telephone

Send urgent alerts to clients via SMS. Integrate call recording and identify incoming client calls.

Accountancy software

Post financial transactions to web-based accountancy software such as QuickBooks, Sage and Xero.

Lookup services

Integrate 3rd party lookup services such as postcode address finders, sanctions, Companies House and council tax banding.

Feedback and surveys

Trigger requests for feedback on your customer service from 3rd party agencies such as Feefo or Trustpilot.

Trading platforms

PolicyFlow can integrate with e-trading platforms such as Polaris imarket.

Data services

Connect with DATA.GOV.UK for published data from Companies House, Land Registry, the Environmental Agency and Crime and Justice.

Integrate with Underwriters

PolicyFlow has designed an API which can send and receive complex risk information from/to underwriters.

E-Signature and Fulfilment

Quickly collect legally binding e-signatures. Outsource document fulfilment to 3rd party mailing houses.