Version 1.3 · Effective 17 July 2026
This list identifies the legal entities authorised to process Customer Data for the Policyflow SaaS service.
When Policyflow processes personal data on a customer's behalf, Policyflow acts as a processor and these providers act as its subprocessors. The Customer Processing Particulars record the applicable baseline date and any customer-specific departures.
| Legal entity | Service supplied | Customer Data processed | Processing location | Transfer safeguard | Date added |
|---|---|---|---|---|---|
| Amazon Web Services EMEA SARL and its service subprocessors | Hosting, database, storage, backup, logging, monitoring and cloud support | Customer Data stored or processed through the service, including database records, files, backups and operational logs |
Regional Customer Data: AWS Europe (London), eu-west-2; ancillary processing under the AWS Data Processing Addendum
|
UK adequacy where applicable and AWS contractual transfer safeguards | 17 July 2026 |
| Modern Patterns Ltd | Authorised implementation, migration, development and support | Customer Data accessed where necessary to provide the authorised services | United Kingdom | Not applicable: no restricted transfer is intended; written subprocessor terms apply | 17 July 2026 |
No other direct subprocessor is approved to receive Customer Data under this version.
To subscribe to intended subprocessor addition or replacement notices, email support@policyflow.co.uk with the subject Subprocessor change notices. Include the customer's legal name and the email address that should receive notices.
Policyflow will send notices required by DPA clause 5.4 to the customer's contractual-notice email address or subscribed change-alert address. Subscription does not replace Policyflow's contractual notice obligation.
A customer may object in writing within the period stated in its DPA on reasonable, evidenced data-protection grounds. Policyflow and the customer will then follow the objection process in the DPA.
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